November 2008
4 posts
retail heroes
those who know me, know that I whinge (a lot!) about the current state of customer service in the uk. it’s dire, let’s all face it, I was near beaten up in asda the other week by one of the new breed of checkout wardens designed to ‘help’ you exit the shop quicker but via the medium of a half-nelson. so it was hugely refreshing today to be faced with at least four shining...